Refund Policy

We want you to be completely satisfied with our services. If you are not satisfied with your purchase, we offer a refund policy as outlined below.

Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• Request must be made within 30 days of purchase
• Service must not have been fully utilized
• Account must be in good standing
• Valid reason for refund must be provided

Refund Process

To request a refund:

1. Contact our support team through the contact form
2. Provide your order number and reason for refund
3. Allow up to 5-7 business days for review
4. If approved, refund will be processed to original payment method

Cancellation Policy

You may cancel your subscription or service at any time. Here's what you need to know about cancellations:

• Cancellations take effect at the end of the current billing cycle
• No partial refunds for unused portions of the current billing period
• Access to services continues until the end of the paid period
• Data may be retained for a period of 30 days after cancellation

Non-Refundable Items

The following items and services are non-refundable:

• Custom or personalized services
• Digital downloads that have been accessed
• Services fully rendered
• Administrative fees

Contact Us

If you have any questions about our refund and cancellation policies, please contact our support team through at hello@sutharjay.com.